How will the next decade affect your midsize business?

    • 1. Re-think business models to meet customer expectations
      Businesses must prioritize delivering the best possible customer experience, ensuring they have the right tools, skillsets and technology partners to meet and exceed those expectations, which will be key to retaining/growing market share.
    • 2. Get digital or be disrupted
      Businesses must make investments in technology and related skillsets. And they should look to technology to provide not only quick wins in productivity and efficiency, but also innovation capabilities.
    • 3. Platform technology will redefine how quickly businesses scale
      Technology consulting and services firms will serve as strategic partners to help midsize companies unlock the transformative value of emerging technologies such as AI and robotic process automation.
    • 4. Businesses that maximize data value will adapt and transform faster
      Businesses that want to transform and use innovative technologies such as AI and RPA need to make sure the underlying data is accurate and timely.
    • 5. Support your workforce with data and technology
      Service providers and other partner ecosystems are helping midsize companies address business challenges exacerbated by the shortage of digital talent, particularly in data science, security, and customer experience design.
    • 6. Potential macroeconomic challenges
      Businesses will need to closely monitor events and build what if analysis into their forecasting models for supply management, customer acquisition, and currency fluctuations.

To see the full IDC infographic:

To learn how SAP and Beyond Technologies can help your business take on these challenges, grow and innovate, contact us:




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