Improving customer service and increasing sales in an unpredictable retail environment

In today’s digital economy, empowered customers have fundamentally changed the retail market reality. Many factors impact supply and demand. Satisfying current and potential customers is extremely challenging.

Beyond Technologies has successfully helped several major retail companies, enabling them to balance customer demand with budgeting forecasts. By implementing a cohesive demand planning strategy, retailers are able to proactively meet customer needs, and bring end-to-end visibility to their entire retail network. Furthermore, the use of data analytics and granular reporting enables them to be more flexible and responsive to an ever-changing market industry.

Thanks to our proven and certified retail expertise, we leverage SAP’s 40+ years of experience in helping retailers better understand customer needs and improve retail operations.

5 ways we help the retail industry

  • Analyze, plan, and optimize assortments, prices and promotions based on your customers’ needs
  • Connect promotions to customer buying behaviors
  • Boost the efficiency of retail operations and processes
  • Deliver a relevant customer experience anywhere, anytime
  • Fulfill demand flexibly across channels and optimize inventory, warehouses, and transportation

KPIs

15% lower customer attrition: with insights to measure and improve customer engagement

30% lower stock-outs with real-time inventory visibility

48% shorter cycle times for customer orders thanks to enhanced inventory accuracy

What we do

Some of our clients

What customers say about Beyond

Contact

Canada

111 Robert-Bourassa Blvd, Suite 4500
Montréal (Québec) H3C 2M1
____________________________

185 The West Mall, Suite 1010
Etobicoke (Ontario) M9C 1B8

United States

111 Town Square Pl., Suite 1515
Jersey City, New Jersey, 07310

France

93, avenue Charles de Gaulle
92200 Neuilly-sur-Seine

South Africa

Knightsbridge Office Park
33 Sloane Street
Block B, 1st Floor, Gauteng
Bryanston, 2191
____________________

5th Floor
22 Somerset Road
Green Point
Cape Town 8005

Telephone: 514 227-7323
Fax: 1 888 679 0002
Toll Free: 1 877 449-7323

Contact