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Converting Retail Big Data Into Predictive Insights

People tend to talk about big data as one, all-encompassing technology, but the truth is, you can perform big data analysis in different ways. As a retailer, you are probably familiar with descriptive analysis, which gives you a summary of past data to describe what has happened. You likely use descriptive data analysis to track […]

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Experiential Retail: Unifying Online And Offline Worlds In The Retail Industry

Among all the changes that retailers had to adapt to over the past decade, one of the most important – and one that some, unfortunately, didn’t recognize – is the transition to experiential retail. You are no longer selling things. You’re selling experiences. Coinciding with the rise of the millennial generation and its spending power, […]

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Leveraging Big Data To Create Big Deal Experiences

Retail technology collects volume upon volume of data about sales, inventory changes, employee performance, customer behaviors – not to mention when and where it all happens. A pivotal fact about data, however, is that it’s not how much retailers collect; it’s how they use it. The solutions you use may give you the capability to […]

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How will the next decade affect your midsize business?

1. Re-think business models to meet customer expectations Businesses must prioritize delivering the best possible customer experience, ensuring they have the right tools, skillsets and technology partners to meet and exceed those expectations, which will be key to retaining/growing market share. 2. Get digital or be disrupted Businesses must make investments in technology and related […]

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Understanding SAP’s Customer Experience strategy with SAP C/4HANA

  2018 marked a major shift in SAP’s positioning with an announcement, at SAPPHIRE 2018, of the rebranding of Hybris’ division into SAP Customer Experience and the C/4HANA suite. A few months following this news, SAP hosted a global Customer Experience event in Barcelona.SAP rolled out a new suite of applications created to increase their […]

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Key takeaways of SAPPHIRE NOW 2018

Once again this year, we were privileged to take part in SAPPHIRE NOW in Orlando. Over 22,000 SAP users attended this global business technology and cloud event hosted by SAP and ASUG. Over three days, hundreds of presentations, panels and keynotes covered SAP’s current and future ecosystem. The concept of the “intelligent enterprise” was the […]

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My key takeaways from 2017 SAPPHIRE NOW

  Once again this year, I had the opportunity to attend SAPPHIRE NOW in Orlando, the largest global business technology event hosted by SAP and ASUG, with over 30,000 attendees. It was a great event to connect with the SAP community and learn more about SAP product announcements, roadmaps, customer stories and how to get […]

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7 concrete benefits S/4HANA Finance Cloud offers CFOs

ERP is complicated. Let’s just start by agreeing on that. It’s technical. It’s complex. And it is rife with acronyms and jargon. On top of that, the acronyms and jargon keep changing. New products and services keep “shifting the paradigm.” Don’t you just hate it when the paradigm gets shifted? SAP S/4HANA Finance Cloud is […]

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Countering the Myths about S/4HANA Finance Cloud

S/4HANA Finance Cloud was one of the first SAP Public Cloud services to launch back in 2015. And although uptake of the new service has picked up in 2016, it’s still early days. Finance leaders across many industries are just starting to grapple with the opportunities and costs of moving to the Cloud. But there […]

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The business case for S/4HANA Cloud

The first thing you need to understand about S/4HANA and S/4HANA Cloud is that the technological base is a game changer for ERP. But like a lot of game changers, making the business case for S/4HANA Cloud – the what’s in it for me – can get lost in the explanations of the technology and […]

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