Surpass increasing customer expectations with Beyond and SAP
Service companies must continuously transform their business models to meet increasing client and market demands. As a professional services company ourselves, we truly understand your needs to grow revenue and increase profit margins while satisfying complex client requirements.
Beyond leverages SAP solutions that cover everything from project management to customer service for all organization types and enable you to align every aspect of your operations to deliver consistent quality and high-value experiences to your clients. Let us help your organization fine-tune its resource planning, take business development to the next level, and ultimately drive client delight.
6 ways we help the services industry
- Streamline delivery of projects for on-time, on-budget and effective execution
- Support advanced and complex billing models to satisfy all client types
- Get meaningful insights to improve sales effectiveness
- Ensure the right people are available at the right time for the right project
- Attract, develop and retain the best talent to meet client demands
- Establish successful and reliable bid processes based on a 360o client view and team collaboration
KPIs
7% higher customer satisfaction where detailed customer profiles, transaction history and preferences are maintained
17% of organizations optimize interactions by applying a 360° view of clients in marketing tactics
12% advanced ability with management dashboards to gain full visibility into marketing planning and budgeting
What we do
Some of our clients
What customers say about Beyond
Groupe Océan is a marine services leader characterized by the ingenuity of their marine solutions. Their employee’s expertise and creativity enable them to offer quality solutions quickly and efficiently.
“ In the fall of 2014, in order to support our rapid growth, we began evaluating ERP software in order to replace our management systems, which were a blend of in-house software and commercial applications that had been strongly customized over time. The lack of integration of these systems lead to the creation of information silos and was hindering our growth. After a rigorous selection process in which we evaluated several ERPs, including Microsoft Dynamics, Oracle JD Edwards and SAP Business All-in-One, we selected SAP Business All-in-One and Beyond Technologies. Beyond and SAP convinced us that the structural approach lead by SAP Business All-in-One’s best business practices and Beyond Technologies’ DNA focused on building a partnership with their clients would be key success factors in this strategic project. The project is currently well under way and we are very optimistic about our future with SAP and our partner, Beyond Technologies. ”
With over 40 years of experience, Mitel is a business communication expert powering more than 2 billion connections every day, including over 33 million daily cloud connections. They help companies connect, collaborate and take care of their customers anywhere, anytime, over any device.
“ Beyond Technologies has established themselves as one of Mitel’s SAP preferred implementation partner. They were instrumental with our SAP BI-HANA successful migration with SAP leading edge technical expertise to provide advice, assistance and guidance to Mitel’s team. It’s a real pleasure to work with Beyond Technologies as they have proven to care about our best interests. ”
Contact
Canada
111 Robert-Bourassa Blvd, Suite 4500
Montréal (Québec) H3C 2M1
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185 The West Mall, Suite 1010
Etobicoke (Ontario) M9C 1B8
United States
111 Town Square Pl., Suite 1203
Jersey City, New Jersey, 07310
France
93, avenue Charles de Gaulle
92200 Neuilly-sur-Seine
South Africa
Ballywood Office Park,
33 Ballyclare Dr,
Bryanston,
Johannesburg, 2191
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1st Floor
27 Somerset Road
Green Point
Cape Town 8005
Morocco
Casanearshore
Shore 2B - 6th floor
1100 El Qods Blvd (Sidi Maârouf)
20520, Casablanca
Telephone: 514 227-7323
Fax: 1 888 679 0002
Toll Free: 1 877 449-7323
Contact
